University Of Sargodha BS 2d Term Examination 2015 Subject: Information Technology Paper: Communication Skills (ENG 2412) Time Allowed: 2:30 Hours Maximum Marks: 80

University Of Sargodha

BS 2d Term Examination 2015

Subject:

Information Technology Paper: Communication Skills (ENG 2412)

Time Allowed: 2:30 Hours

Maximum Marks: 80

Note: Objective part is compulsory. Attempt any three questions from subjective part.

Objective Part n-

(Compulsory)

Q.1. Write short answers of following questions.

Define feedback#

(2*16)

2. What is the role of verbal clues and visual aids in communication?

3. How would you define source and decoder? *

* bethere any difference between verbal communication and Physical communication?

(I) Visual Construct

(II) Auditory Construct

6. Draw communication style matrix*

. Differentiate between active listening and passive listening.*

Name the four kinds of Expression.*

Define contaminated messages and meta-messages.*

10. What is hidden agenda? *

Nt. Write down the four stages of negotiation? *

N2. Define validation. What is the power of validation? *

t3. How does audience analysis take place in public speaking? *

14. What is the role of multimedia in oral presentation?

IS. What is external communication? *

16. Define rapport building.#

Subjective part

M (3*16)

2.2. Explain different communication styles in detail. Give examples of communication foe each

style.

sta

Q.3. Write a short note on following:

(l) Visual Representational System

(I1) Verbal Communication

(11I) Auditory Representational System

(IV) The communication Process

0.3. What are the processes involved in preparing an effective formal oral presentation?

0.4. Discuss in detail the main elements and components of communication.

Q.5. Write a note on effective written communication. What are some types of written

communication?

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